A Gardenista pre order gives you the opportunity to secure some of our most popular products before they’re available online.
This means that the stock hasn't arrived to us yet, but we are offering it for pre sale, to allow you to secure the stock.
We do this with high demand items to give you the opportunity to secure the products you want.
These items will be marked as PRE ORDER, with an estimated date for dispatch listed in the item description.
How does Pre Order work?
Pre Order items are offered for sale on our website prior to stock being available.
Styles for sale as pre order will be noted on the website with an estimated date for dispatch. The estimated dates are approximate only - if the stock is available before the estimated date we will ship it out right away.
If you place an order with both Pre Order and in stock items your complete order will be sent once ALL items are in stock.
If you want to receive items separately then, please place a separate order.
Do I pay shipping on pre order items?
When will my Pre Order be shipped?
When you place your pre order – you will be advised of an expected dispatch date. This is the date that we expect the product to leave our warehouse and be on it’s way to you.
Can you ship stock items separately to my pre order?
No. if you order a pre order item with in stock items, your complete order will be sent once ALL items are in stock.
Can I return my Pre Order products?
Yes – just like all our other products, if there are any issues you can contact us to process your return. View our Returns Policy for more information.